Recall@k owns and operates a number of platforms (collectively “the Services”) for use by both individuals and businesses (“the User”).

Personal information

To subscribe to any of the Services, you need to provide an email address, which will also be the user name. The Service might also request full name of user, contact information, billing address, company name and VAT number when applicable. Some Services can also be used without subscribing or logging in. In that case only anonymized data is stored.

History of Usage

The User understands and accepts that Recall@k will save information about how and in what ways the User is using the Service (collectively, “History of Usage”). Recall@k is collecting History of Usage to optimize the User's experience of the Service. One way to gather History of Usage will be through Cookies. Cookies are small files that websites you visit will send to your web browser. In this way the website can remember certain information about you to optimize your usage of that website. You don't have to have Cookies activated while using your web browser, but Cookies need to be activated for the Services to function properly. The User understands and accepts that History of Usage can be used in any way Recall@k decides.

History of Usage Processors

We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie "(_ga)" with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. If you would like to delete your data from Google Analytics, simply delete your "_ga" cookies from your browser settings.

Third Party Processors

Our carefully selected partners and service providers may process personal information about you on our behalf as described below:

Digital Marketing Service Providers

We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:

(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at:


This Agreement shall be governed by and construed under, and the legal relations between the parties shall be determined in accordance with, the laws of Sweden. The parties hereby agree that any legal proceeding with respect to or arising under this Agreement shall be settled in Swedish court.

Submit a complaint

If the User has a complaint about something regarding the Service or any other matter that has or has not been mentioned in these Terms and Condition, please email

Right to be forgotten

The User has the right to get their data removed from any or all of the platforms maintained by Recall@k. To do this, please email